Refund Policy

At Manasthala Mindful Living Guesthouse, we strive to provide exceptional service and accommodation experiences to our guests. We understand that plans can change, and sometimes cancellations are unavoidable. To ensure transparency and fairness, we have established the following refund policy:

1. Cancellation Periods:

   – Guests who cancel their reservation within 4 days prior to their scheduled arrival date will be eligible for a full refund.

   – Cancellations made within 3 days of the arrival date may be subject to a partial refund, depending on the circumstances. Most likely 50% of the first night. 

For a same day cancellation we would keep the first night charged.

2. Refund Process:

   – Refunds will be issued using the original method of payment.

   – Please allow 14 days for the refund to be processed and reflected in your account.

3. No-Show Policy:

   – In the event of a no-show (guest does not arrive and does not cancel their reservation), no refunds will be provided.

4. Exceptional Circumstances:

   – We understand that certain unforeseen circumstances may arise, such as medical emergencies or natural disasters. In such cases, we will review refund requests on a case-by-case basis and may offer exceptions to our standard policy.

5. Group Bookings:

   – For group bookings (defined as 10 people or more, rooms reserved under the same reservation), please refer to our group booking policy for information regarding cancellations and refunds.

6. Policy Updates:

   – Manasthala Mindful Living Guesthouse reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website and/or direct communication with affected guests.

7. Contact Us:

   – If you have any questions or require further assistance regarding our refund policy, please don’t hesitate to contact our customer service team at info@manasthala.com.

By making a reservation at Manasthala Mindful Living Guesthouse, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing Manasthala Mindful Living Guesthouse. We look forward to welcoming you soon!

Sincerely,

Manasthala Mindful Living Guesthouse